Many of our Central Maine customers have a lot of questions as to what to expect, as far as pricing and work scope for many of the projects they want to be done.
Many times we are the 2nd or 3rd contractor to meet with them and discuss their project. More often than not the first 2 contractors gave them a “number” but didn’t explain actually what they actually get for their money or the work scope or outline involving the project and timeline. We have also seen a surge of rework for us in the past few years due to contractors not pulling permits and having things built to code or properly inspected by code enforcement during the build process.
So here is a brief Q&A to help some of our Bangor and Central Maine customers with common questions regarding pricing and scope, insurance claims, and such:
Q: We have had a hard central Maine winter; ice falling from my roof damaged my siding, deck, patio, door, etc. What do I do now?
A: The first call should be to your insurance company to discuss the claim and your homeowner’s policy. The second should be to us or to your contractor.
Q: We got a few estimates but our insurance adjuster offered us much less than the contractor’s proposals. He said he needs more information from the contractors but I am getting nowhere?
A: Call us ASAP. Many contractors don’t provide a detailed enough work scope for adjusters which leads to you not getting enough money to properly do the job.
Q: Great, so I can get what I need from you?
A: Yes. We do charge a small fee to provide you with a detailed project scope in order to support your claim and get the maximum benefit from your insurance company. This fee is credited to your bill once we finish your project.
Q: Since we are talking about your company. Why should we hire you?
A: We provide the same or usually better quality than the bigger guys and most of the time can save you 10-30% with the same or higher quality materials.
Q: Glad you brought up pricing. Do you offer any type of price matching if you are higher than your competitors?
A: Yes and no. Let me explain:
- The first thing I would do is compare work scope and materials to make sure there is an “apples to apples” comparison. If I’m pricing a Cadillac and he is pricing a Yugo, there will be a significant price difference.
- If we are doing a more in-depth type of work than our competitor then we may be higher priced. If I believe our higher craftsmanship is necessary to do the job right, I will not deviate from the proposal. I always have YOUR home’s best interest at heart.
- We price match if work scope and materials are the same and they are one of our competitors. The competitor has to be in good repute and established.